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Family feedback

We strive to offer the highest standards of service and excellence in Funeral care, paying attention to every detail no matter how small.    

We are regularly advised by our client families of the caring and professional service we offered and how much it meant to them. This is testament to our  wonderful staff  who on a daily basis carry out the ethos of the Company by ensuring "Excellence in Funeral Care". 

Below is a small sample of some of the recent feedback we have received.  

nichols press A43_1From beginning to end you eased our grief by your thoughtfulness, sensitivity and friendship. At every turn, you and your company cherished my husband and your expertise, tact and kindness cherished us, too.

Wife of deceased


Thank you all for making my husband look so well. We thought it was a beautiful ceremony which really gave a good feel for his life and wonderful personality; we were well cared for by your staff who ran everything so smoothly for us. Your advice in all matters was most helpful.

Wife of deceased


Thank you for all your help and support surrounding dad’s funeral arrangements. You certainly made what was a difficult process for all of us a huge amount easier. Any of the tough decisions we were dreading in terms of the planning, you carefully navigated us around and I have to say that we couldn’t have been more pleased with how everything worked out. Dad would have been proud!

Please also extend our thanks to the other members of your team. Whether it was the quiet word of condolence from one of your Drivers , through to the high praise we received from one of our relations who had organised flowers through another of your team, everyone was wonderful. Thank you for everything!

Son of Deceased

nichols press A41

For probably the strangest experience a family has to go through yourself and your team really do help to make things as easy as possible. From the moment you first arrived it felt like things were under control and that there was someone to guide us through those crazy days. Many thanks for everything.

Wife of deceased


The funeral was a perfect send off for a special man – thank you for facilitating us with warmth and professionalism with regards to every single detail.

Daughter of deceased

We are deeply appreciative of all you tireless efforts on our behalf. Your totally professional approach, your quiet and unobtrusive presence ensured that the end result was a dignified and sincere farewell to our beloved son.

Parents of deceased

Many thanks for the usual excellence in which your company conducted the arrangements. As I remarked to my colleague after the service, a good undertaker is a gift in our profession. So, even though we don’t say it very often, many thanks to you and the company for your invaluable service down through the years.

Clergyman